It does not make decisions based on the type of disability you have or a specific diagnosis by a physician. The eligibility process determines if a person has the ability to use the regular bus. In this way, PSTA is ensuring that PSTA Access will only be used by those who truly need the service. PSTA Access eligibility process will encourage people to use regular PSTA fixed-route service whenever possible. The Americans with Disabilities Act (ADA) makes it possible for people with disabilities to have better access to the community. After the mobility consultation and medical verification are complete, PSTA will mail out eligibility determination letters to applicants within 21 days.Mobility consultations will take place over the phone. Please call (727) 540-1888, 5-7 business days after returning the completed application to PSTA to schedule a 30-minute mobility consultation.

After calling to request it, applications will be sent to applicants by either email, mail or fax the old application and photocopies of the new application will not be accepted.Anyone applying for PSTA Access service must call (727) 540-1888 to request the application.To schedule a trip, simply call: (727) 540-1888 Eligibility By July 1, 2021, PSTA’s new contractors will be doing all trips for PSTA Access. Throughout the month of June 2021, PSTA will be phasing in new contractors and phasing out Care Ride for PSTA Access trips. All DART rules apply to PSTA Access, including your eligibility.

Dart bus 15 schedule